ASL security feedback

We appreciate the time you have taken to share your thoughts with us. Your input on this important topic is invaluable, and we will respond to individual questions or concerns as they are shared.

security feedback form

The ASL security team is available to offer sound advice on crime prevention/security and personal safety. It is important that your stay is safe, crime free and memorable, regardless of whether you are visiting London or living here. While it is recommended that members of the ASL community remain vigilant when out and about in the city, London is regarded as one of the safest cities in the world.

ASL has a team of security officers whose role is to maintain the safety and security of all who attend, visit or work at the School. Most visible are the specialist security officers at school entrances at at the perimeter. One of their roles is to check the photo ID of everyone entering the school before they are permitted access.

City living in London

When you are out in London, there are a few basic things of which you need to be aware, especially if you are new to an urban environment, in order to maintain your personal safety and security.

Members of the ASL community involved in an incident while out in London should notify the police and the School as soon as possible. Dial 999 to contact the police; contact the ASL security manager, 020 7449 1293 (020 7449 1389, 24 hours).

In addition, high school students should report such events to the HS dean of students, and MS students should speak with the MS assistant principal. Please encourage students to report incidents. In the interests of accuracy, the School will attempt to gain as much information as possible about any events before posting information on this site. The names of individuals will not be used.

Traveling around London

To avoid becoming lost or compromising your personal safety always PLAN (see below) your routes and establish a safety routine. The underground system is a great way to get around, but remember that it closes near midnight on weekdays, and only some lines run 24 hours on the weekend. If traveling late at night by tube or bus, you may feel more at ease sitting in a carriage with other people, or close to the driver. Always notice where the emergency handle or button is situated.

There is no evidence to show that traveling after dark is any more dangerous than during the day, although late at night revelers can be intimidating. When walking, avoid unlit streets and shortcuts. If you think you are being followed, walk across the road. Cross the road a second time if you still feel uncomfortable, or stop in a shop. Carry a personal shrill alarm and use it if necessary.

London black cabs are licensed by the Metropolitan Police and their drivers are vetted carefully. If you need a taxi, it is wise to use their services. App-based ride services such as Uber are licensed and vetted. It is unwise to accept an offer of a ride from anyone on the street with whom you have no pre-arranged, booked or requested via an app or phone call.

Remember to PLAN:

P Prepare your route, and tell someone where you are going.

L Look confident and walk with a sense of purpose.

A Avoid risks and be aware of your environment. Do not take short cuts, and avoid poorly lit areas. Stay in a group if possible.

N Never assume 'it won't happen to me.' Call 999 to report incidents as soon as possible.


All large shopping centers attract pickpockets and the like. Bag snatches/thefts are high in these areas. Do not carry large amounts of cash; make sure you keep your keys and a little spare money in your pocket. Avoid taking along all your bank cards. Always keep bags where you can see them, and be aware of people paying attention to them. Be particularly careful when using cash points or ATMs. Do not allow others to see you input your PIN. Be aware of people with mobile phones close to the ATM, as they may be punching in your PIN to use later after stealing your card.

Protect your mobile phone: *#06#

In the event that your phone is lost or stolen, there are a few precautions you can take to limit disruption. Each phone has a unique serial number, known as the International Mobile Equipment Identification (IMEI). This can be found on the original packaging or by dialing *#06# (star number 06 number). SIM cards have a unique 15-digit number, which again can be found on the original packaging or by removing the SIM card from the phone and recording the number. Always record and keep in a safe place the telephone number for your service provider and your IMEI and SIM card numbers. If your mobile phone is stolen, call your service provider and quote your IMEI number and/or the SIM card number. Using this information, your service provider will be able to isolate your phone so that it can't be used to make calls. Remember to record elsewhere the important numbers saved on your mobile.

Protect credit/debit cards and important documents

Thieves assume that everyone carries cards. It is important to keep them safe at all times. It only takes seconds for a thief to spot an opportunity to pick up a bag from the floor; reach into a jacket pocket hanging on the back of a chair; take valuables on view in a car; or take possessions from an open locker in a sports center. Remember that the other items you keep with your cards can give thieves access to information regarding your personal life.

Lost cards should be reported to the bank immediately. Make a note of the telephone numbers of card providers; these can be found on bank statements. Be sure to carry them on holidays and business trips, along with a copy of your passport, and keep them in a safe place. Remember to report card theft to your nearest police station, as many insurance companies require a crime number supplied by the police at the time of reporting.


Never allow a stranger into the building or into your premises. There are bogus callers who purport to represent utility services, e.g., gas, electricity and water boards. Always ask for identification—check it through the mailbox or at a window. Ask for your account number (look at your last bill from the company). It is possible to set up a password system with the utility company to be given when calling at your property. Alternatively, call the company they are supposedly from to check their authenticity (look at your bill from the company for the number—never accept one the caller offers). If in doubt, keep them out.

Tips for students

Tips for students as they move around the neighborhood

  • Keep valuables, such as laptops, MP3 players and mobile phones concealed at all times. Watch out for mobile phone "snatchers" on bikes, mopeds, etc.
  • When heading to the high street at lunchtime, leave mobile phones at school; take only the amount of money needed rather than a bag and/or wallet
  • Walk confidently and avoid eye contact with strangers
  • Avoid short cuts; stick to busy routes with lots of people
  • Travel in a group whenever possible
  • If you become wary of a situation, head for the nearest shop, Underground station, hospital, etc., or return to school if it's closer
  • Report incidents to the police by dialing 999 as soon as possible; inform the School, 020 7449 1389 (24 hours)
  • Remain vigilant at all times.

Police and Security Contact Information

UK emergency phone number: 999

Your local council


US Embassy

Regional security office: 020 7499 9000

St. John's Wood/Abbey Road Safer Neighborhoods Team (SNT)

020 8721 2462
0300 123 1212 (24-hour, non-emergency matters)

ASL security

Roi Yefet, Security Manager: 020 7449 1293

Safe havens

Safe Havens

If students feel uncomfortable when walking in the neighborhood, the police advise entering a “Safe Haven”, such as a shop or tube station.

The following organizations have been contacted by the police and offer safe havensĀ to anyone who feels uncomfortable or at risk when walking in the neighborhood. Members of the community are welcome to enter these establishments if they feel their safety is at risk.

The Corner Shop
11 Nugent Terrace
020 7286 1684
Contact Asim Ishaq

132 Boundary Road
020 7625 7188
Contact Tom

79 St. John's Wood High Street
020 7586 4365
Contact manager Arlene Pallares

St. John's Wood Underground Station
020 7918 2065
Contact any supervisor on duty

Lyndhurst Court
36-38 Finchley Road
020 7722 2423
Contact porter Stanley Barrett

4 Harben Parade, Finchley Road
020 7722 7084
Contact manager Merrick Murray

Lords Cricket Ground
North Gate security office, Wellington Place
Contact head of security
Alan Baxter,

Holmes Chemists
6 Nugent Terrace
020 7286 8822
Contact Jonathan Azulny

71 Abbey Road
020 7372 6080
Contact Mohammed Ejaz

Vale Newsagents
231 Maida Vale
020 7625 6680
Contact Mr. Shah

Maida Vale underground station
Elgin Avenue
020 7918 1343
Contact the duty supervisor

Tesco Express
115 Sutherland Avenue
020 7800 7800
Contact Mr. A Askar

Pizza Express
39 Abbey Road
020 7624 5577
Contact Vic Nazarenko