Helpful information about online services at ASL.

Logging in

Your username and password are the same for all ASL online services.

If you see an orange bar at the bottom of your browser with your name in it, you're already logged in to


Haiku -

HELP page on accessing Haiku >>

Haiku is an online service used by classroom teachers and students. In the Lower School, teachers post news, photos and updates from the classroom to Haiku; parents with students in these classes are automatically enrolled. In the Middle School, teachers post homework assignments and classwork to their pages; students are expected to access Haiku regularly. Parents may access Middle School Haiku pages as well. In the High School, teachers publish homework and other educational materials to their Haiku pages. Students access these pages often.

If you are not receiving emails from Haiku, please check the following:

1. Confirm with your child's teacher that you are "enrolled" as a parent in your child's class.
2. Check that your email address/es is/are correct by going to the Family Update Form in the Family Gateway. The email address on file will be the email address Haiku messages are sent to.
3. It is possible your email service provider has restrictions on what is filtered, or that the Haiku update emails are being sent to your Spam or Junk folder.
Please add to your trusted senders list.
4. If none of these measures solve the problem, you will need to contact your mail provider directly and ask they look further into the situation.


Veracross (directory and more)

Veracross handles scheduling and student data for ASL, which includes the community directory. You may use Veracross to update your contact details. Access Veracross via the community portal or click the jump to link at the top of every page.

Website ( or Finalsite)

Finalsite is the content management system (CMS) that runs our website, This includes news, online forms, mass emails, and other services. Logging in to gives you access to some confidential information (directories, schedules, forms, lists, other documents and details). If you see an orange bar at the bottom of your browser with your name in it, you're already logged in to


Zimbra -

ASL email. Zimbra is the interface for the email system; if you have an email address, you are using Zimbra. 


Watch our handy tutorial videos >>

Questions not answered here? Contact

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London NW8 0NP
United Kingdom
Tel: +44 (0)20 7449 1200
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